Privacy notice

Who controls your information

Sparkling Views, operated by Nathaniel, is responsible for personal information submitted through this website or provided when arranging window cleaning services.

Information collected

The website may collect your name, contact details, property postcode, service requirements and any information you include in an enquiry. Basic security information such as an IP-derived rate-limit record may also be processed to prevent spam and abuse.

Why it is used

Your information is used to answer enquiries, prepare quotes, arrange work, communicate about the service, maintain appropriate business records and protect the website from misuse. The usual lawful bases are taking steps at your request before a contract, performing a contract, legal obligations and legitimate business interests.

How long it is kept

Unsuccessful website enquiries stored by the site are configured for automatic deletion after 30 days. Records connected with quotes, bookings, payments or legal obligations may need to be kept longer. Information is not kept for longer than reasonably necessary.

Sharing

Personal data is not sold. It may be handled by essential service providers such as the website host or email provider, or disclosed where required by law.

Your rights

Depending on the circumstances, you may ask for access, correction, deletion, restriction or objection, and may complain to the UK Information Commissioner’s Office. To make a privacy request, use the secure contact form and state that the message is about data protection.

Security

The website uses encrypted HTTPS when correctly installed, secure session settings, CSRF protection, validation, a honeypot, submission timing checks and rate limiting. No online system can guarantee absolute security, but reasonable safeguards are built into the site.

Contact

Use the secure contact form or call 07958 616633. The business email is intentionally not published in the page source to reduce automated spam.